Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
AURSCA2003 Mapping and Delivery Guide
Apply sales procedures
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | AURSCA2003 - Apply sales procedures |
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Description | This unit of competency covers the competence required to use sales techniques and encompasses key selling skills from approaching customer to closing sale. It requires a basic level of product knowledge.Licensing, legislative, regulatory or certification requirements may apply to this unit in some jurisdictions. Users are advised to check with the relevant regulatory authority. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit of competency applies to the following and should be contextualised to the qualification it is being applied:retail, service and repair administration/sales selling products/services. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field | Sales and Marketing |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Demonstrate product knowledge |
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Element: Approach customer |
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Element: Customer response |
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Element: Apply product knowledge |
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Element: Gather information |
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Element: Close sale |
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Element: Maximise sales opportunities |
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